Help Desk

Hey, are you new? 

We know that it can be hard at the beginning to find its way around! But we are here for a reason: to help you. 

Common questions

The registration takes less than a minute. Just click here and choose whether you are a charter, an agency or a renter.

To log in to our system simply click here or on the button in the upper right corner of the page “Log-in to WavySys”.

 

The use of WavySys Basic is completely free of charge. Only our special feature of the WavySys Booking Button costs you a small amount of maximum 2,5€ per boat. To learn more about our prices click here.

Wavysys.com is our website where you will find all the information about our products and us. At App.Wavysys.com you will find our main product the Yacht Booking & Management System and all its special features.

Our system is made for all yacht charters, travel agencies and cruises worldwide. In addition, boat renters and private boat owners can also register with us.

This is our brand new special feature that allows Yacht Charters to receive bookings through their own website as well as through all other channels such as social media and email. Click here to learn more.

You can always send us an e-mail to [email protected] or use our contact form. Of course you can also reach us by phone from Monday to Friday from 9:00 to 17:30 (German time) at +49 (0) 30 95 999 34 63.

WavySys is the best Yacht Booking & Management System on the market. Thanks to the very newest software as well as the fastest servers and highest safety standards you are always ahead with us. Learn more about all our functions and click here.

Booking System

We are a young booking system that wants to learn from the mistakes all other bookings systems have made yet. Thats why we want you to give us your advice and help both of us.

No we are not. Not because we can’t but simply because why should we? We are on road to be the best booking system on the market, why would you then use another booking system on top of that?

No you don’t need to. We are happy to help you with that. For only 10€ per boat we take care of everything from Boat info to availabilities and prices.

The registration is free. If you upload your boats by yourself that is free too.

That’s simple: We want to grow your and our own business. We link you to new agencies that no other system has yet.
At the same time we offer a system that has by far the best usability for charter companies. It is so easy to use the system and do all your daily routines with it. Our system is simply the easiest, the fastest and the strongest.

That is a fair argument but here is what you miss:
Our system runs on kubernetic servers. These are the fastest servers in the world! It offers you total control over all your boats with just some clicks and is by far the cheapest system in the market. So why use an expensive and slow system if you can have a cheap and fast one?

Of course! Just give us a message to [email protected] and we will get in contact with you and talk about all further things.

You don’t need to! By signing up to our system you accept our Terms & Conditions. That is our contract.

That’s a good question. Soon! We know this is something many of you need for your daily work. Therefore we will be the last ones that keep you from having one. An app for WavySys is planned but will take some more time. We will have more news about this in 2021.’

Right now, we are not using weekly charters. The system is only based on daily charters prices.
This will change soon.

Germany is one of those countries that have very strict regulations surrounding the GDPR topic. That means all the personal data that you are inserting in the system is subject to German GDPR. There a lot more less safer places than Germany.

Booking Button

The concept is simple. The Booking Button is a simple link that is generated for each of your boats when you activate it in your profile. This is link you can insert in the boat profile of your website or post below your social media posts. If a customer clicks on the link, he/she is automatically directed to the automated booking process of WavySys. Here they insert all their personal information and check the availability of the boat directly with the system. Is everything alright the send the booking request. The only thing left is for you to accept the booking.

Why not? How many requests do you receive from your own website? And how often do you look up availabilities of your boats to match those requests? The Booking Button does this automatically for you. You just need to accept the booking in the end of the booking process.

That depends on what CMS System you are using on your website. Just look up how you can insert links and you will be fine.

With the current version of the Booking Button you can still use your corporate design and insert the link to the yacht provided by WavySys.

Yes of course. We have designed the booking button to fit your needs, even when you are no developer. The booking button is an easy to use link. Try it for 30 days for free.

Yes of course, please contact our team at [email protected] and we make you an offer.

The only data we need in order to activate the Booking Button. Is the data that is required to add a boat and some payment information.

With the WavySys Booking Button we offer booking requests only so you can choose the right customer for your charter.

As a charter it is very helpful in a competitive market like this to stand out and use the newest software. To have just your boats listed in a booking system and wait for booking is nowadays not enough anymore. With a booking button in your website you can be active to get customers and you can save on the commission fee that you pay through a booking system to travel agencies.

Stripe is a digital payment provider that we use for transaction. It fits our way for easy transfer and billing. Please find out more on stripe.com.

Yes of course your data is safe with WavySys. We use different servers and services to make your data safe. Even in the unlikely event of a leak, there is no possibility that all information would get leaked.

The free trial starts once you have activated the CRM. From then on you have 30 days to test and use the CRM for free.

Surely, but have you looked at their price?

CRM

FAQ

A CRM helps you to organise all your contacts and leads and see which customer is in which stage of booking a boat. It also will give you an overview on which customer is coming when and all your communication is saved in one customer card.

A CRM helps you to organise all your contacts and leads and see which customer is in which stage of booking a boat. It also will give you an overview on which customer is coming when and all your communication is saved in one customer card.

From late February on you will be able to upload all your customers via a CSV file.

A shortlist is an offer sheet where you as a charter or agency can add all boats that you want to offer to the customer. They can then choose between those boats you added

A CRM helps you to organise all your contacts and leads and see which customer is in which stage of booking a boat. It also will give you an overview on which customer is coming when and all your communication is saved in one customer card.

Excel is great tool for many things, but is originally a tool to help with numbers and not with customer information.
A CRM helps you to organise and manage all informations you gather from you customer. On top of that you can keep track of in what stages your customers are regarding the booking.

No, not all of your contacts can be exported. Although you can export your crew lists very easy as csv files so that you can send them to port authorities or use them for other matters.

Our crew list feature gathers all the informations from your crew that you need for registering them to the port authorities and other institutions.

100 %! In todays time customer data is a valuable resource. As we want our customers and users to feel safe, we have build a system that follows all GDPR regulations to the highest standards.

The free trial starts once you have activated the CRM. From then on you have 30 days to test and use the CRM for free.

With todays Version that is not possible. But with our Upload possibility you can upload all your previous contacts to WavyCRM so that you are up to date with all your contacts and have them all in one databank.

Yes you can. If you decide to trust us for the coming year we pay you back by giving you another 2 months for free.